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Our goal is to provide 24 hour response to all questions. (Please note that the newsgroups are staffed weekdays by Microsoft Support professionals to answer your non-urgent, break/fix systems and applications questions. If you are having issues with installing the update itself, visitįor resources and tools to keep your PC updated with the latest updates. Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you need more help with virus-related issues,Ĭontact Microsoft Product Support Services.įor information about Security updates, visit the Microsoft You can also contact your antivirus vendor for assistance with identifying or removing virus or worm infections. The Day After: Your First Reponse To A Security Breachģ. How A Criminal Might Infiltrate Your Network For more information on hacking, please see these links: Security patches while disconnected from the network). Actually, the officially recommended method is still to format and re-install the compromised computer from a known good build (i.e. Special update or tools to complete remove it.Ģ. If there are any third party security program (such as Norton, McAfee or others) installed, you may contact your antivirus program support to see if they have
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